Letters that are purchased do not come with an envelope. Envelope and seal need to be purchased separately.

If accidentally, you’ve purchased a product you don’t want or selected the wrong letter options you can email at wordsunwritten@aol.com

Royal Mail Standard Delivery UK 2-3 days for delivery Worldwide including Eurozone International economy Standard 1-2 weeks Keeping in mind postal strikes and unforeseen circumstances can delay the delivery times so do make sure to send you letter in advance so it arrives when expected.

All returns are handled through Paypal. If you are not satisfied with the product or service you can fill out the Contact Me form available. The payment can take 1-2 weeks to be processed back into your account.

If you have any questions and queries that are not addressed by this page don’t hesitate to contact me at wordsunwritten@aol.com or by filling out the contact me form.

It’s important when purchasing a letter, you enter the message that you want written in the google link provided in the product ie; Handwritten letter/typewritten letter If, however you forget to type your message in google docs or want to edit your message you can email me at wordsunwritten@aol.com